Is Positive Engagement At Work Optional For Your Business?
Struggling with busyness, stress and negative emotions at work?
70% of employees are disengaged and 50% are unhappy- leading to lower productivity, innovation, and wellbeing. (Gallup worldwide survey, 2013).
20-30% of performance is determined by the mood of your employees. (Daniel Goleman, 2000).
65% of Australian middle managers rate their own leadership ability as average or below average. (AIM, 2013).
You Have Enough Risks Running Your Business. Why Add More?
When you’ve got people fighting in the work place … friction hindering cooperation between operations groups … leaving them unmanaged, or worse, ignored …is sure to result in heavy costs to your business: Profit-wise. Productivity-wise.
You need engagement, emotional intelligence and workplace mediation experts: conflict resolution professionals or experienced coaches and trainers for sustainable growth and leadership.
Here’s what it will cost your business without them in the workplace:
- Absenteeism goes wild. Everybody goes on stress leave.
- High staff turn-over. (Highly valuable personnel leaving, plus attendant cost of finding good replacements)
- Low morale. Employees couldn’t care less about customer service
- Workplace destabilisation
- Physical and psychological injuries
- Factions. Everyone does things his own way.
- Poor level of work standards. Product or service suffers.
- Culture of bullying begins to surface
- Expensive litigation costs
- Bad publicity
Anyone of these situations can lead to heavy damage, loss of productivity and even bankruptcy of your business. These are not simple workplace problems. If their underlying causes are not addressed, these can get worse.. We can help. See our range of services below. Please see table on your right: cost of savings if you invest in positive engagement.
Is Happiness Engagement optional for your business?
In the workplace we know that happiness causes more productive and creative workers
Professor Ed Deiner, aka Dr Happiness, University of Illinois
South West Airlines is the 3rd largest airline in the world. Its record of 40 consecutive years of profitability is based on the philosophy “Your employees come first. There’s no question about that. If your employees are satisfied and happy and inspired by what they are doing, then they make your customers happy and they come back.” A philosophy like this is tested in hard times and SouthWest was notable for being the only US airline not to lay off staff after 9/11. They sold off planes instead (www.happy.co.uk).
Danish toy maker Lego has set itself the target of being one of the top 3 workplaces in Europe by 2015. Their first step to making their people happy? “Stop doing the things that make them unhappy.”
Great ideas don’t come when we are working hard but in the breaks, so you have to make sure you get good breaks (Action for Happiness, 2013).
Happier-engaged employees are more productive employees. A lot of people assume that the key to productivity is hard work, and of course hard work is essential. But there are limits to how much work is useful. Research suggests that working harder and longer doesn't necessarily mean getting more done. Study after study shows that happier employees are more engaged, more motivated, give better customer service, play more effective roles in teams and make better leaders.
Happier- engaged employees are healthier employees. Happiness and health are interconnected. Happier employees are less likely to get sick and if they do get ill they recover quicker. All in all they show up to work more, are more present when they are there and have more energy in life.
Happier-engaged employees are more loyal. Happier employees are less likely to leave. This is self-apparent: why leave if you are happy at work?
Happy-engaged people are more creative. Teresa Amabile of Harvard University found people who were in a good mood on Monday had more ideas on Monday and on Tuesday, even if they were in a bad mood on Tuesday.
Other potential benefits of positive engagement
Talent attraction. If you are a great organisation to work for, great people will want to work for you.
Innovation. Happier people are more creative and highly functional teams can positively embrace new ideas and better implement them.
Improved customer service. In service-based organisations the relationship between the service provider and the service users is critical and is greatly enhanced with more confident, happier employees.
More fun. No one wants to go to work to be unhappy and promoting Happiness at Work will simply make your workplace a better place.