What is Emotional Intelligence?
Daniel Goleman first brought the term “emotional intelligence” to a wide audience in 1995.
“Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships"
- Daniel Goleman, "Working with Emotional Intelligence"
Emotional Intelligence can be measured. It can be learnt and improved and is static. You can improve your emotional intelligence unlike personality and your innate IQ. EQ complements IQ, which measures your intellectual, analytical, logical and rational skills.
IQ, EQ and personality
Psychology Today (2013) defines emotional intelligence as the ability to identify and manage your own emotions and the emotions of others. EQ focuses on 3 skill areas:
- Emotional awareness, including the ability to identify your own emotions and those of others
- The ability to harness emotions and apply them to thinking and problem solving
- The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person